What's the context? Did you call the DMV?
If you have a hard time reaching someone in your town, you can always call a DMV in another town. The answer should be the same. I sometimes find that small town organizations answer more efficiently than those in the bigger cities.
Also, please do not refer to it as a "permit." The government does not permit anything. They can only restrict. Also, government does not grant rights.
They can call it whatever they like, but that does not mean it is technically accurate. Vocabulary and words are influential, which is why government uses the word "permit."
"When words lose their meaning, people will lose their liberty." -- Confucius