Why do land-line phone companies still charge you for an "unpublished number" when they also charge for looking up a number?

Their excuse used to be that not being listed caused more people to call for Directory Assistance, which used to be free. Once they started charging for DA, regulators should have made them stop charging for being unpublished, shouldn't they?

6 Answers

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  • 9 months ago
    Favorite Answer

    In UK whether listed or unlisted is a preference with no charge (you may have to pay if you want extra phone books but who does these days)

    Directory enquiries is generally chargeable but if you have a disability (sight, manual dexterity issues etc) that prevents reading phonebook you can get free directory enquiries.

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  • 8 months ago

    they are greedy

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  • 9 months ago

    They make more money that way.

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  • Dale-E
    Lv 7
    9 months ago

    Un-listing a number, requires special handling. But it is a one time service. Stopping your caller ID from being broadcast is an option you have to activate with a *-code. But be ware, many people use a *-code to block anonymous callers.

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  • P
    Lv 7
    9 months ago

    They are unrelated. Using the internet to look up a number is free. 411 is a premium service that no one really needs to use anymore, but if you do then you have to pay for that convenience.

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  • 9 months ago

    Its called deregulation so they can charge whatever fees they want. Who would call the phone company to look up a number when the internet is available?

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