Yes. Don't expect cops to be adults. They'll tell you they're not therapists, or mental health workers.
Criminal justice is a different paradigm than the world of mental health. Doctors, nurses, and therapists are dedicated to compassion and to helping emotionally distraught people. Police work is about keeping people in line, protecting the public, and forcing respect for the law. And boy, do cops take that seriously. I don't know of a single police academy that teaches cops to be patient with people.