How do i fix/ reset my VLC media player?

So ive been using my VLC to convert files from a mp4 file to a h.264+mp4 file (i do videos) and its been working fine for like 2 years, and now when i try to convert a 23 minute video it cuts it down to a 13 minute video and the audio is only half the entire converted video. Ive tried uninstalling and re installing... show more So ive been using my VLC to convert files from a mp4 file to a h.264+mp4 file (i do videos) and its been working fine for like 2 years, and now when i try to convert a 23 minute video it cuts it down to a 13 minute video and the audio is only half the entire converted video. Ive tried uninstalling and re installing it, and nothing is working can someone help me out? or any other software to use to convert files?
2 answers 2