When I got this laptop, I asked for Word 2016 as a birthday gift to go with it. I'd been using Open Office on my previous laptop and Word 2003 on my ancient desktop.
Right out of the gate I hated Word 2016. It's always hard to learn new software, so for months I figured I didn't like it because I was still on the learning curve. But after five or six months, I decided my dislike was fully justified.
It was more opaque (less intuitive) than any previous version of Word I'd used. There were and are things I can do in older versions or Open Office that I can't figure out how to do in Word 2016. (Example: No header on the title page or page one, and start numbering on page two as 2 even though it's the third page of the document.)
Its focus seems to be on the business user with little word processing experience and a need to put together professional looking documents that catch the eye. That's not what I need.
The final straw came when the last line of a page no longer displayed. Did I write it or only think it? I'd write it again, okay, proceed. Then if I added or deleted text before that missing line, making it no longer the last line on a page, both the line I'd originally typed and the one I added (nearly identical, but never the same) appeared. This made me scared to death to use Word's version of a document to submit to publishers.
I couldn't find any work-arounds online. Apparently this wasn't happening to anyone else. But it's a pretty freaking serious flaw.
I got Libre Office and Open Office and hardly ever use Word except for another variation of grammar check. What a waste.