What should you do if you’ve been experiencing pain in the lower back/spine and part of your upper back?

My grandmother has been experiencing pain in her back since approximately mid January last month, she’s seen a doctor and they prescribed her pain killers which don’t work that well. We have a physical therapist come and give her a massage, and we tried using the adhesive bandages which take the pain away for a... show more My grandmother has been experiencing pain in her back since approximately mid January last month, she’s seen a doctor and they prescribed her pain killers which don’t work that well. We have a physical therapist come and give her a massage, and we tried using the adhesive bandages which take the pain away for a little bit but then it comes back we wanted to give her an X-ray but when they came they said they couldn’t do an X-ray because it’s the lower back. It’s hard for her to walk but she’s able to do just really slowly and painfully. We want to take her to a place for an MRI but we are waiting for the weather to get a little nicer. Is there anything that can be done to cure this pain? She didn’t have it before.
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