If you can't get your printer to work with your Mac, iPhone, iPad, or iPod touch, these steps might help.
You might experience issues such as these when you try to print from your Mac or print from your iOS device:
You can't see your printer from your device, or you get a message that no printers were found.
You get a message that software for your device isn't available.
You have some other printing issue related to the software on your Mac or iOS device.
For help with an error light or other error condition on the printer itself, check the printer's documentation or contact its manufacturer.
If your printer is AirPrint-enabled
If your printer is AirPrint-enabled for printing from your Mac or iOS device, just make sure that it's connected to the same Wi-Fi network used by the Mac or iOS device.1
If you still can't print, try any of these solutions:
Restart your Wi-Fi router. Then restart your printer.
Move your printer closer to your Wi-Fi router.
Update your printer and Wi-Fi router with the latest firmware from the manufacturer.2
Update the software for your Mac or iOS device.
If you're using a Mac and you still can't print, it might help to reset the printing system. Otherwise, contact the printer manufacturer for support.