Is there a way technician could remotely fix this type of PC problem?

my pc seems to have a virus. it keeps giving me the "requested resource is in use" error message whenever i attempt to access my mcafee security/antivirus or reinstall it or any other antivirus software. i was wondering if i will have to call in a technician to my home or take it to the repair shop, or... show more my pc seems to have a virus. it keeps giving me the "requested resource is in use" error message whenever i attempt to access my mcafee security/antivirus or reinstall it or any other antivirus software.

i was wondering if i will have to call in a technician to my home or take it to the repair shop, or if its a problem that can be resolved through remote access???
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