I was an IT manager. My crew and I were responsible for ~500 Windows and ~500 Macintosh desktops, laptops, and various shared services (printer, LANs, WANs, mail and file servers, remote access)... all the hardware and end-user applications (and OS) support.
Four on the crew were dedicated to Windows support.
Two on the crew were dedicated to Macintosh support.
One was our dedicated network admin.
Windows support was *always* busy and never able to help Macintosh Support.
Macintosh support had time available to help Windows Support.
Network Admin and I had to help with Windows support, too.
After working 7am-8pm, M-F, for years, the last thing I felt like doing was Windows tech support at home. Everyone in the family uses Macintosh desktop or laptop computers, iPad and iPhones... I do have a Windows 10 laptop that is used for nothing more than an app to program my ham radio (it was less money to buy this computer with Windows already loaded/licensed than to buy a Windows license to run Windows on a Mac). I also do a lot of video editing - Final Cut Pro is great.
Windows 10 is better than earlier versions, but its roots of DOS are still apparent. file name length, inconsistent user interface, occasional jump to DOS for some very specific networking items... Better than Android - but that's not saying very much.