why am i paying for high speed business class internet connection and it is no better than the service of 20 years ago? Listening, input?

4 Answers

  • Lv 7
    2 years ago

    define "no better". what are your complaints?

    are you sure it isn't the computer at fault?

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  • 2 years ago

    You need to call your ISP and complain. If it used to work faster, and now doesn't, then they can troubleshoot where the hardware failure is. If it has always been slow, then you very likely got scammed by them. You can either ask to upgrade to a faster package or if they have nothing faster then change to an ISP that can provide a faster package. You can also report them to the BBB if they are actively advertising something that they do not really have (a fast service) or report them for not resolving your issue. But until you take your issue to the actual source of the problem (the ISP) nothing will ever get resolved because you are the customer hence you must take this up with them.

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  • Anonymous
    2 years ago

    Because you have not yet complained. Leave the provider and use another,.

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  • Anna D
    Lv 7
    2 years ago

    I don't know for sure...ignorance perhaps?

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