Media problems with Anki on MAC?

'Used on cards but missing from media folder' When i check media i see may photos under this category. When i go onto a question with this image, a blue square with a question mark pops up. If i try to import these images in this category, a file saying these are not in the correct format comes up. What... show more 'Used on cards but missing from media folder'
When i check media i see may photos under this category. When i go onto a question with this image, a blue square with a question mark pops up.
If i try to import these images in this category, a file saying these are not in the correct format comes up. What can i do?
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