it depends on what drivers are installed. basic, or ones with extra utilities(full). so you have three ways to operate any MFP. METHOD 1: you start an application eg MSword. and you say IMPORT from SCANNER, it starts the basic driver for your SCANNER it scans something in, eg a picture, some TEXT, or something else. METHOD 2: you start one of the extra utilities you got with the FULL driver. eg HP Printer utilities. you click scan it scans something. it then says where do you want to send it. you choose MSword, it opens word with a new blank document and inserts the stuff for you. METHOD 3:(only available with FULL drivers.) your printer software is already started, and monitoring your printer. you put a sheet of paper into the scanner eg your CV. the lid open/close ALARMS the pc printer software utility, it OPENS, it scans the sheet, it asks where you want to send it, eg MSword, it starts word with a new blank document and inserts the stuff for you.