Anonymous
Anonymous asked in Computers & InternetInternetGoogle · 3 years ago

Music wont show on google play?

OK I just got a new phone because my old one mysteriously broke while I was asleep it was stuck on the t-mobile screen and wouldn't turn on. I backed everything up on there so my music should be on my Google account on google music play. But it isnt. Is there any way to fix it?

2 Answers

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  • MaX
    Lv 7
    3 years ago
    Favorite Answer

    - Try updating Google Play Music app from Google Play store

    - Refresh Google Play library - https://support.google.com/googleplay/answer/70763...

    - Go to Android settings > Google & make sure Automatic sync is ON. Make sure the checkbox next to Google Play Music is checked.

    - Your Google Play Music account only works on one device at a time. Before listening to Google Play Music on another device, stop playback on the device you're using

    https://support.google.com/googleplay/answer/11963...

    - Make sure that you're signed in to the same account you used when buying or uploading your music

    - Clear your Google Music app data. Open the Settings app on your device. Tap Apps or Application manager > Tap Google Play Music > Clear data. Sign in to your Play Music app & give it few minutes to update

  • 3 years ago

    Check sync settings on your mobile phone:Open the Settings app on your device > Tap Accounts > Google > Tap the account you use with Google Play Music > Make sure the checkbox next to Google Play Music is checked.

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