What happened to my xbox account and is there anyway I can get it back?

I pawned my Xbox two months ago. I got it back it back today and my account and saved progress was deleted and it said I need to make a new account. I haven't had Xbox live since last year. What happened? Can I get my account back?

2 Answers

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  • ?
    Lv 7
    5 years ago

    Xbox Live accounts are saved onto Microsoft servers, so you can simply redownload it as long as you remember the information.

    Single player saved progress is probably gone but multiplayer progress is not saved on the console.

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  • Fox
    Lv 7
    5 years ago

    maybe they reformatted it cause they figured they would eventually be selling it

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