Dell Returning?

Hello i'm returning a Alienware 17 to dell and it says it has ship to Dell, all I want to know if anyone have any idea when will the money transfer back to my dell account?

1 Answer

  • 5 years ago
    Favorite Answer

    Hi Terek,

    My name is Ashwini and I work for Social Media and Community Team at Dell.

    Once the system is back at Dell. We take anywhere from 10-15 working days to complete your refund request. The refund amount will be credited in the same account as you had made the payment from.

    However the refund is subjected to region specific.

    For more information about your refund status, please reach out to our customer care Team.

    You can refer to the link below for contact information.

    Hope you find this helpful. Feel free to reach out to us for further assistance, we will be happy to help you.


    Ashwini V

    Dell Social Media and Community Professional

    Order Status :

    Download Drivers :

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