Anonymous
Anonymous asked in Yahoo ProductsYahoo MailOther - Yahoo Mail · 6 years ago

When I click on my notepad icon it displays a blank page, no notes. Where did they go and how can I get them b?

Just happened with the new update.

1 Answer

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  • Noah
    Lv 7
    6 years ago
    Favorite Answer

    Hi Sara,

    I'm sorry to hear that you're unable to see your notes when you access Yahoo Notepad. I believe that this is happening due to an issue with your web browser as I checked your account and was able to see your notes without error.

    Please try the following browser troubleshooting procedures first to see if that helps resolve the issue:

    Basic Browser Troubleshooting

    http://help.yahoo.com/kb/index?page=content&id=SLN...

    This may also be happening if you're using an older version of Internet Explorer or compatibility mode within IE. To learn how to turn this mode off, please read "Internet Explorer Compatibility Mode", available at:

    http://help.yahoo.com/kb/index?page=content&id=SLN...

    You may also consider switching to a different free Web browser that may provide a better Internet experience for you. I suggest Google Chrome or Mozilla Firefox; you can find them at the links below.

    Download Chrome:

    http://www.google.com/chrome

    Download Firefox:

    http://www.mozilla.org/en-US/firefox/new/

    I hope this helps resolve this issue for you. Please keep us updated if you continue to have any trouble accessing Yahoo Notepad.

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