Cant Access mail settings?
The tools menu doesnt have a settings on it, and I cannot access my emails (have already asked a question about this and it was suggested to switch my emails to basic view). I have no settings that I can find to change my email settings at all. When trying to access my emails it comes up with the blue banner of the new version of the inbox then within 5 secs hits the error page. Im in AUS so there is apparently no number to call to get this sorted (has been going on for months luckily its not my main email system). Have tried, Chrome, IE (11 and cant install earlier versions), Safari, Firefox, IOS (iPhone) and a few different computers all together so its definitely not cookies or my computer settings.
When clicking on the gear I do NOT have a settings menu, I only have account info, help, suggestions and feedback. Is there another way I can somehow access the settings? has anyone got a weblink to it?
- FRANKLv 76 years agoFavorite Answer
Some of this is probably a repeat, but I will give it to you anyway.
For those that have been changed to the
Newest format the below links will help
somewhat. For what it does not cover
you can ask specific questions to receive
If you are using the Full Version format ALL of your emails
are on one page...You just have to scroll down to see them.
Once the change has occurred
to your email format you cannot change it other than
switching to the Basic Format.
Hover your pointer over the GEAR...upper right...
while in the INBOX view..click on SETTINGS...click on
Place a check mark left of BASIC......click SAVE.
NOTE: This format normally operates faster than the Full
If you decide on this format some features will be
If you like only so many emails per page...use the Basic
I do not see where you can determine how many per page, but
will have 25 or 50 per page (that is what I have) AND you will
have page OPTIONS. Some users have indicated they can
access their account to change how many per page, but I do
not have it.. I say 25 or 50 per page because I have more
than one email account..One of them has 25 per page..
the other has 50 per page....I have no idea why this happens.
In addition, to move from one page forward/backward click
on the single arrow on either side of the page number..upper
right. Clicking on the double arrow wil send you back to
the start or end depending on which double arrow you click on.
This HELP link is specifically about CONTACTS
in the Newest email page change
This Yahoo help link explains most issues with Attachments
For your convenience this link is an overview of the recent
changes to the email page. Many help links within.
Tabs is now back..
If you only see 5 or 6 emails in your inbox and when
you open an email it will be displayed below the
list of emails in your inbox and want to go back to
the full view in your inbox hover your pointer over
the GEAR...upper right...while in the INBOX view.
click on SETTINGS, then VIEWING EMAIL..scroll
down to PREVIEW PANE..click on the down arrow..
click on NONE...then SAVE.You can also go back
and forth by clicking on VIEW above your inbox
emails. It is in the drop down menu.
EMAILS....deleting one and "show the next email "OR
"Go back to the original folder". Going back to the
original folder should be used if you do not want to
open up the next email automatically. Useful if the
next one happens to be Spam.
Those options are available by hovering your pointer
over the GEAR...upper right...click on SETTINGS...
click on VIEWING EMAIL....and going down to
"After moving a message". Clicking on the down
arrow at the end of the box will bring up the other
option...when done..click on SAVE.
To display the options you can get by SORT BY
DATE in the Older format do the following. Hover
the pointer over the GEAR...upper right while in
the INBOX view.... Click on SETTINGS....click on
if any, check marks to
the left of Enable Conversations/Show snipets...
click SAVE when done.
Now when your inbox is displayed click on VIEW
above your emails on the right side to bring up the
drop down menu with those options.
NOTE; to place the check marks to the left of Enable
Conversations/show snipets.. click on VIEWING EMAIL.
...place the check mark in the box left of Enable
Conversations...click on SAVE.
You should do this so when you click on VIEW
above the emails the drop down menu will be
mostly different and you will know the
different options and how to access the different views.
NOTE; leaving the check mark to the left of
Enable Conversations/show snipets will
change the format as follows.
When your inbox email list is displayed you will
see part of the text following the Subject matter.
When you Reply/Forward an email the original
text will be ABOVE your added text.
When you send/receive messages you may
see "ME" instead of your email address in your
Inbox and Sent folders when observing your
emails.NOTE: your recipients will see your
FROM name in the inbox and your email address
when they open up the email...not "ME"...
If you receive more than one message with
the same SUBJECT you might end up with one
email displayed with a numeral after the senders
names indicating how many you have. If you have
different senders for the same subject all of the
Senders will be listed.
I still have not figured out how to change the
SUBJECT when you forward/reply to an email..Until
that is solved you will have to remove the check
marks as described above to go to the other format.
When u continue to have a particular problem u
sometimes have to switch browsers
This Yahoo link displays the latest versions of IE and MacIntosh
browsers that work best with Yahoo