I WANT MY YAHOO MESSENGER TO SHOW ALL THE TIME?

I USED TO HAVE YAHOO MESSENGER SHOW ALL THE TIME IN THE RIGHT HAND SIDE. IT HAS DISAPPEARED AND NOW WHEN I CLICK ON IT DOESN'T SHO VERY LONG AND MY CONTACTS ARE NOT SHOWING. DO YOU HAVE A NUMBER FOR THE BETTER BUSINESSBUREAU FOR YOUR STATE/ I SEE A LOT OF PEOPLE DO NOT GET ANSWERS FROM YOU, SO I WILL CONSULT WITH BBB

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