Anonymous
Anonymous asked in 社會與文化語言 · 7 years ago

回答hotel英文 accommodations check

1.Use adjectives to describe three types of accommodations you like most.

2.A foreign visitor to your country complaining about the weather,what are the steps for handling his complaints?

3.If there is an extremely rude and angry guest complaining about his bill when checking out,what are the steps for handling his complaints?

4.Please describe the procedure for a foreigner to make a phone reservation.

5.Please describe the procedure for a foreigner to check-out

6.Please describe the procedure for a foreigner to check-in

7.There are many department of a hotel . Talk about one principal function you know (name of department and job describe)

用英文回答 因為要口試

謝謝

2 Answers

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  • 7 years ago
    Favorite Answer

    Hotel oral test spoken, not written should be treated as oral exam. yourself on accommodation check:-:

    (1)hostel, inn, guest-house.

    (2)ask for supervisor to explain to him.

    (3)check the checking out bill from account dept.

    (4)tell the supervisor---accountant----book phone reservation time----inform foreigner.

    (5)inform through reception counter---ready time to check-out----any other conditions

    (6)Welcome the check-in booking----passport document----payment----show room by staffs-----key honoured-----any other necessary conditions.

    (7)Special food ordering-"room service"---phone-up for food menu-----no.of room to be serviced-----achknowledged----take order-----to kitchen----send up---get payment settled.

  • Anonymous
    6 years ago
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