Why is my new laptop running like crap?

I bought my laptop a few months ago. Lately its been opening the internet extremely slow. Sometimes it doesn't load web pages. I tested my internet, because I know its not great, but I got a 10 ping when I tested. Sometimes when I have my webcam open, the video that I'm listening to via youtube stops... show more I bought my laptop a few months ago. Lately its been opening the internet extremely slow. Sometimes it doesn't load web pages. I tested my internet, because I know its not great, but I got a 10 ping when I tested. Sometimes when I have my webcam open, the video that I'm listening to via youtube stops playing and I can't get sound to work.

What the **** is wrong with this computer?
Update: I have a good graphics card/processor (I did research before buying, just cant remember what they are atm.)
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