mike asked in Computers & InternetSoftware · 6 years ago

Windows Startup repair not working?

When I turn on my Dell Laptop, it shows the dell logo appearing and loading and whatnot. Then it says that Windows 7 could have been forcibly shut down or some of the files have crashed (I forgot what exactly it says). Then it gives me the option to start windows normally or to start Windows Startup Repair. If I choose to start windows normally, in the end it takes me back to the original screen so I have to click startup repair. Then when i click start up repair it loads some files, Then the screen goes black. Then sometimes, the screen will go to a blue background (I think the default wallpaper) with a really fat mouse cursor. I can move the cursor and everything but I can't do anything else. It has been in this position for about an hour and a half now so is there anything I can do?

Also, please don't be TOO technical, I don't know a lot about computers. Thanks :)

6 Answers

  • 6 years ago
    Favorite Answer

    Try StartUp Repair from a Windows Installation or Repair Disk which often workd when

    it does not from Recovery or a Recovery Disk. If needed you can make a Repair Disk

    on any computer with a CD burner running XP, Vista, or Windows 7 since there are no

    files used from the Host computer.


    You can try some of these in Safe Mode - repeatedly tap F8 as you boot.

    If you do not have a Windows 7 disk you can borrow a friends as they are not copy

    protected. Your System maker will also sell the physical DVD cheap since you already

    own Windows. Also you can make a repair disk on another computer.

    Try Startup Repair - (If at ANY point you gain some but not full access to Windows come

    back and try Startup Repair again.)

    How to Boot to the System Recovery Options in Windows 7


    What are the system recovery options in Windows 7?


    Try StartUp Repair from Recovery Options or Windows 7 disk.

    How to Run a Startup Repair in Windows 7


    Also from the COMMAND PROMPT of Recovery Console (if possible) or a Windows 7 disk

    Start - type in Search box - COMMAND find at top of list - RIGHT CLICK - RUN AS ADMIN

    sfc /scannow

    How to Repair Windows 7 System Files with System File Checker


    Then run checkdisk (chkdsk).

    How to Run Disk Check in Windows 7


    Retry Startup Repair after Chkdsk.

    If needed after those you can try System Restore from Safe Mode or the Recovery or Windows 7


    How to Do a System Restore in Windows 7


  • Erika
    Lv 4
    3 years ago

    Windows 7 Startup Repair Not Working

  • vanek
    Lv 4
    3 years ago

    Windows Startup Repair Not Working

  • Anonymous
    6 years ago

    It's probably the hard drive of your laptop has been damaged. If you try to reformat your laptop I think you couldn't make it successful. If you do that and it is happened, okay that's it. I'm not trying to say to format your laptop, but to insert the Windows 7 disc to confirm it.

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  • Ti
    Lv 7
    6 years ago

    Factory Restore(Don't Confuse with System Restore) your computer and/or quit relying on Windows!

  • 6 years ago

    can you go in to the os in safe mode if so you have a driver problem find out what you installed that crashed you if not do a fresh install

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