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how to deactivate sensors?

i have the alarm system vivint. and my parents put alarm systems on the window. once you open the window, one side of the sensor goes up and the other one is attached to the frame and stays where it is. once the sensors are not connected it goes off. and even when the alarms isn't activated, its still says "bed room window open". how do i stop the sensors from going off with out using the alarm??

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  • 7 years ago
    Favorite Answer

    My answer would be simple.

    If you wanna deactivate it, then cut off its power.

    Question would have been better if provided with images.

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