Anonymous asked in Business & FinanceOther - Business & Finance · 7 years ago

How can I get money back from check cashing fraud?

Chase Issue

I deposited a check via the mobile app then a fraud person stole the check brought it to a Citibank 2 days later. Citibank will not tell me whose account it was put in or at which branch this occured. Chase took the money from my account and didn't tell me any of this was going on for over a month. Then Chase gave my money to this random thief because apparently the paper check overrides the online or mobile version. Chase fraud department will not help me at all and can not take any prevention methods to stop it from happening again. Legal authorities can not help me until I can get a location of the bank it occurred at so they can determine if it is within their jurisdiction.

Any suggestions of how to get my money back?

1 Answer

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