手機play商店下載出現錯誤問題

你們好~

我的智慧型手機是 NOTE N7000 已經有經過ROOT

這幾天在play商店下載 無論是安裝遊戲還是APP程式更新

點選安裝都會跑出

錯誤

發生錯誤。(從伺服器擷取資料時發生錯誤 [RPC:S-5:AEC-O])

試過每種都會跑出這個訊息

請問該怎麼解決這樣的問題呢?

感激不盡~~~~~~~~~~~~~~~~~~~~~~~~~~~

2 Answers

Rating
  • 陳默
    Lv 7
    6 years ago
    Best Answer

    Here's what I got from Google. After I tried a few of these steps, the problem finally fixed itself. Not sure if this really is the solution, but try it - creating new accounts certainly didn't help. I think it was Google Talk that finally swung it.

    ...

    Thank you for contacting Google. It sounds like you're having downloading issues. I can understand how frustrating this can be. I'm sorry to hear that you are experiencing this issue. Apps stuck at "Starting download" occur either because the device never receives a download signal or because of general connectivity issues.

    I realize you may have browsed around a bit in our help center before contacting us, but I just want to make sure that you've tried all of the following to resolve the issue:

    - Cancel the downloads and retry

    - Reboot your device

    - Clear the cache of the Google Play Store app (Menu > Settings > Applications > Manage applications > All > Play Store > Clear cache)

    - Clear the Download Manager cache and data (Menu > Settings > Applications > Manage applications > All > Download manager > Clear cache and Clear data)

    - Confirm there is strong connectivity on your device, and contact your mobile service provider if you aren't connected

    - Try your download(s) using both WiFi and network (3G/4G) connections (if you can download from one but not the other, this is important - please note this in your response)

    - If you're using WiFi, ensure firewalls are not blocking access to ports required for Google Play (TCP and UDP 5228)

    - Try to initiate your download from play.google.com instead of the device (if you can download from one but not the other, this is important - please note this in your response)

    - Sign in and out of Google Talk repeatedly to restore connection to our servers:

    1. Go to your device’s app launcher, and press the Talk app

    2. If you’re already signed in to Talk, press Menu, and then touch Sign out

    2013-08-12 15:00:31 補充:

    更多請詳見參考資料

  • Anonymous
    5 years ago

    到下面的網址看看吧

    ▶▶http://*****

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