Imagine a product or service you are not happy with. Which of the following is not a step you should take to m?

A- be sure to identify the problem and a fair solution to solving
B- go to the store manager and threaten legal action
C- have back up material to substantiate your claim

I'm not sure if it's B or C
Update: Sorry this is the question, the title got cut off:
Imagine a product or service you are not happy with. Which of the following is not a step you should take to make a consumer complaint?
3 answers 3