Anonymous
Anonymous asked in Yahoo ProductsYahoo MailNotices and Errors · 8 years ago

why is my account unable to open?

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  • 8 years ago
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    It sounds like the account in question has been locked for security reasons pending you or the account owner verify ownership of the account. There is no way to get around this step.

    If you are unable to clear the prompt, you can contact the Account Security team by filling out the following Help form:

    http://io.help.yahoo.com/contact/index?locale=en_U...

    Please submit a request on this issue by selecting Yahoo! Accounts as the product, suspicious activity as the category, and received security warning prompt as the subcategory.

    Note: Be sure to completely fill out the help form so that the support team has all of the information necessary to assist you.

    I hope this helps!

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