Quickbooks Credit Memos?

We are a lodge and when we have customers pay a deposit and then cancel within the cancellation deadline, I issue them a credit memo and refund the credit memo to their credit card. It then shows up in Payments to Deposit and when I process a deposit that includes the credit memo refund, I capture it then. ... show more We are a lodge and when we have customers pay a deposit and then cancel within the cancellation deadline, I issue them a credit memo and refund the credit memo to their credit card. It then shows up in Payments to Deposit and when I process a deposit that includes the credit memo refund, I capture it then. However, the credit memo still shows up in he check register and also in the credits and deposits in my bank reconciliation. Why doesn't it go away when it is captured in the Record Deposits process? Is there a better way for me to handle deposits and refunds than using the credit memo option?