Blue Screen Error In Dell Laptop.?

I have a problem with my 14z N411z Laptop.

it hanged and showed Blue Screen error Of 0x000000101 type... i don't know how to solve this, i've bought this in ocotober 2012. and recently warranty expired.. can any one tell me what should i do?

specs are;

Core i5 2.5 2450m

4GB Ram


Intel 3000 Mobile Hd Graphics.

9 Answers

  • 7 years ago
    Favorite Answer

    Hi MaddY,

    Bluescreen errors may occur due to hardware failures or due to issues with operating system. You may check the system hardware functionality of your computer by running diagnostics on your computer. To run diagnotics:

    • Restart your computer and tap F12 at Dell logo.

    • Highlight 'Boot to utility partition' and hit Enter.

    • Make a note of error code if any.

    If the test fails and generates any error code, it might be issue with system hardware and might need replacement. If the diagnostics pass, you may check if the system exhibits the same behavior in 'Safe Mode with Networking' by following the steps below:

    • Restart the computer and tap F8 key during the boot process.

    • Select “Safe Mode with Networking” and press Enter.

    • Select the user account at the log in screen and check if the issue persists.

    You may also run a SFC scan on your computer by following steps from link:

    There is also a hotfix available for same bluescreen error. You may download and run hotfix from link:

    If the issue persists, you may perform a system restore and restore it to the date prior this issue occurred. All the data on computer will be safe but the applications that you have installed after that restore point, you might need to re-install it. For more information on this, you may refer to link:

    If the issue persists, you may try restoring your computer to 'Last Known Good Configuration' by following steps below:

    • Restart your computer and tap F8 during the boot process.

    • On the Advanced Boot Options screen, use the arrow keys to highlight Last Known Good Configuration, and then press Enter.

    • Follow the prompts on screen.

    Hope this helps.

    Thanks and Regards,

    Chinmay S

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  • 3 years ago

    Blue Dell Laptop

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  • 4 years ago

    To fix the Blue Screen of Death, follow these steps: [A] Scan the System for Viruses: Your system might have a virus infected. Download a good antivirus software, such as, Free Avast or Kaspersky and delete all the viruses that found. [B] Repair the Registry: Using a registry cleaner, such as, Reginout, fix the problems that found in your system registry. [C] Run SFC: 1. Click Start | Run. 2. Type "SFC /ScanNow" and press ENTER. 3. Follow the instructions on your screen. [D] Run Memory Diagnostics: Test the computer RAMs for possible defects. Run Windows Memory Diagnostic tool as shown below: 1. Click Start. 2. Type Windows Memory Diagnostic in the Search Box. 3. Press ENTER. [E] Restore the System: Restore the systme state to an earlier date. This may help fixing your problem. 1. Click Start | All programs | Accessories | System Tools | System Restore. 2. Follow the wizard your own.

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  • Emily
    Lv 4
    4 years ago

    For the best answers, search on this site

    It means the display driver is broken. The computer crashes and shows the bluescreen to let you know. You should go Dell's website and go to the model you have (search by serial number on the bottom of the machine). Then, install the latest display driver. It should fix you up. If it doesn't there could be something worse wrong. Truth be told, it almost certainly will be fixed by a driver update.

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  • 6 years ago

    It could be an operating system problem, install the OS again and if still it shows blue screen, then consult with experts like My Tech Gurus to solve your problem.

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  • 5 years ago

    Quick fix blue screen error

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  • 7 years ago

    Consult manufacturer immediatly

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  • Anonymous
    5 years ago
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  • 7 years ago

    ok so please reinstall OS again then good your OS is some fie missing ya BIOS cropate so please try it

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