How to unlock ipod touch 4th generation?

i just bought my friend old ipod touch 4 generation, but he forgot the password on it i tried resting through itunes on my computer cause his crashed but error messages pop up that say its unable to be restored, so it wont factory reset..is their any other program i can use to reset it? its on a disabled screen right now also..is there a program that will actually factory reset it for me, its not jailbroken either. please help links videos anything..

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  • 7 years ago
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    I had this problem too a couple times on my ipod. I plugged it into another computer and restored it from there; it successfully restored. Then i just plugged it back into my own computer and it worked perfectly fine :)

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