Login security question?
I have another yahoo account that for whatever reason is now claiming I am logging in on an unknown device (I'm on the same computer I've always been on for the past 3 yrs) and thus I need to answer a security question such as "Who's your favorite uncle?" I NEVER set such an answer or if I did I don't recall it and it locks my account out for 24-48 hours each time.
How do I get this reset?
Thanks for the info but I tried all that already. Each time they ask for a security question for which I did not set. It wasn't a main account, mainly just one I used for possible spam (you know, when you sign up for or purchase something, they want an email to spam the heck out of you). So the info like birthdate and whatnot was just random, so I can't even answer those.
- Anonymous7 years agoFavorite Answer
You need to contact customer support directly for assistance, fill out a Help form at:
Select "Yahoo! accounts" as the product, "password and sign in" as the category, and "unable to sign in" as the subcategory.
2: To protect your account from similar problems in the future, you should set up your second sign-in verification, here are the details: http://help.yahoo.com/kb/index?locale=en_US&y=PROD...