Is the BBB untrustworthy?

according to the WOT web of trust it claims the BBB is untrustworthy. I wanted to report a company that is like Fingerhut called Stoneberry for being obnoxious, rude and hanging up on me when I politely ask for a manager. Is the BBB worthless now?

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  • 8 years ago
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    I don't know if the BBB is worthless, but I remember selling stuff online once and one guy said he was going to report me to the BBB. As far as I know the BBB is a US organization that have no powers against companies who aren't in the BBB...we weren't in the BBB but the person who was complaining thought it had some weight - when clearly it had none in this scenario.

  • 8 years ago

    You owe them money.

    The BBB will not acknowledge your complaint.

    Sorry for the bad news. It's just the way it is.

    You can go online to sites like rip-off report.com and post a review.

    Many complaints are from people that do not pay their bills.

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