Is rakuten.com (formerly known as buy.com) reliable?

So I recently came across this website, rakuten.com, while browsing the internet for things to buy for cheap. This site had a lot of the things I was searching for and there were customer reviews that were supposedly from the last 12 months. however, I randomly came across a site online where people rate websites... show more So I recently came across this website, rakuten.com, while browsing the internet for things to buy for cheap. This site had a lot of the things I was searching for and there were customer reviews that were supposedly from the last 12 months. however, I randomly came across a site online where people rate websites for online shopping, and rakuten was getting a lot of poor reviews. They were mostly about how the items are mostly faulty.. The reviews were also mostly about when rakuten was still buy.com. I'm just really worried because I already ordered something from the site and I don't want anything faulty....
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