When I open an email my page freezes up. Then I have to do end task.?

2 Answers

  • 8 years ago
    Favorite Answer

    Yahoo introduced its 2013 version of Email apx. 3 weeks ago. It is causing many problems like the one you describe. Yahoo engineers are working to fix the problems but they don't have a place where we can go to learn about the work or when it will be done. Occasionally there is some news on Yahoo's ymailblog.com. You will have to wait until Yahoo is done working. Notify help.yahoo.com so they can take a look at your account.

  • 8 years ago

    Since your account appears to be in full working order this issue is likely related to your browser. Please review the following Yahoo! Help article for troubleshooting steps:

    Troubleshooting browser issues in Yahoo! products (linked below)

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