My HP printer won't print color, and I just bought new ink cartridges! Help!?
I have an HP Photosmart C6300 All-In-One that I purchased about 5 years ago. I haven't really used it in the last two years, but I recently started a new business, so I have use for it again. I purchased a black cartridge first, which prints just fine. However, I just went out and purchased new color cartridges, including the photo black, and it will not print in color. In fact, it reads the cartridges as being empty!
I've run every print test, cleaned the print head, and done all the troubleshooting items. It still won't print color.
Does anyone now how to fix this problem? And if not, is there a way to extract the ink from these cartridges so it doesn't go to waste? Or should I just attempt to buy a printer that uses the 564 cartridges?
Any help is appreciated!
- mikerigelLv 57 years agoFavorite Answer
I recommend you follow the HP instructions here: http://h10025.www1.hp.com/ewfrf/wc/document?docnam...
If that doesn't work you should consider purchasing a new all-in-one laser color printer for your business.
- Richard JLv 77 years ago
Disconnect the Universal Serial Bus (USB) cable from the back of the product, but leave the product turned on
Open the cover of the product and remove the print cartridges
Close the cover and wait for the Insert Ink Cartridges message to display
Disconnect the power cord from the back of the product and wait for one minute
Reconnect the power cord. If the product does not automatically turn on, press the Power button
Open the cover and reinsert the print cartridges
Close the cover. If prompted, print a calibration page.
Reconnect the USB cable, and try to print a print job from the computer
- Anonymous4 years ago
the problem with buying a new printer instead of cartridges is MOST printers come with 1/4 full carts.
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- cristyLv 46 years ago
I was also facing same issue with my hp printer. I tried a lot to fix that at last I just visited http://www.printer-techsupport.com/hp-printer-supp... and make a call on their toll free. You will get a certified technician to fix hp printer related issues only in a single call.