Best way to sell and package figures on ebay?

Hello. I got a complaint on my first ebay sell on my Marvel Legend lot because supposedly there was one scratch on the figure and that the figures where thrown in there. I stack the figures together and bubble rapped them all so I do not know what I did wrong? Should I just sell them all individuality or in a... show more Hello. I got a complaint on my first ebay sell on my Marvel Legend lot because supposedly there was one scratch on the figure and that the figures where thrown in there. I stack the figures together and bubble rapped them all so I do not know what I did wrong? Should I just sell them all individuality or in a lot? How should I package them too? http://www.ebay.com/itm/150950566764?ssPageName=STRK:MESOX:IT&_trksid=p3984.m1559.l2649
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