Why does it take 10-15 mins to send and receive IMs with Mobile Android App?

I am with Verizon in Denver where we have 4G, and when I'm mobile it takes anywhere from 7-15 mins to receive IMs. Even with a 4G connection. Why is this? I'm using a Droid Razr, have unlimited data, and don't have this issue with any other IM programs.

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