Yahoo Answers is shutting down on May 4th, 2021 (Eastern Time) and beginning April 20th, 2021 (Eastern Time) the Yahoo Answers website will be in read-only mode. There will be no changes to other Yahoo properties or services, or your Yahoo account. You can find more information about the Yahoo Answers shutdown and how to download your data on this help page.

HELPP!! My laptop has a virus!!! Would this work to get rid of it?

I have a windows 7 laptop with a virus that looked like an anti virus thing. I didnt let it download (i dont think) but I made the mistake of going to task manager and deleting it and restarting. The problem got worst and this weird pig/dog sound came over my computer. It disabled anything I wanted to open. Esp the internet and task manager. I hear people say run the computer in safe mode, go to the internet and download malwarebytes, and change the saved file name, and everything should be fine. Is this true?

After all of this happened I turned the computer off for a long time (months).

This will be the first time I will run it in safe mode btw

2 Answers

  • Anonymous
    9 years ago

    Try this:

    Firstly, boot your computer to the Safe Mode menu screen. You do this by repeatedly pressing F8 as soon as you boot up. Once there, use the arrow keys to highlight Safe Mode with Networking. Continue to boot from there, by pressing Enter.

    If that's successful, download and run TDSSKiller.exe from Kaspersky Lab. It's tiny, and takes just a minute to run. It hunts down and kills a specific family of rootkits:

    Now open your browser and copy and paste this link into the address bar, and press Enter. It's a direct download for the free version of Malwarebytes' Anti-Malware (MBAM). Install it, get updates and run a full scan (still in Safe Mode):

    After this, try rebooting normally. If that's successful, I recommend you run another full scan with MBAM. It will detect malware that wasn't running in Safe Mode.

    You should now delete TDSSKiller.exe, as updated versions are often made available. Malwarebytes' Anti-Malware can be easily uninstalled, should you wish to do so, but it may prove to be beneficial in the future.

    Hope this helps.

  • 9 years ago

    That sounds good. If you want you can go to safe mode and go here: it will scan the computer online.

    I like malwarebytes though.

Still have questions? Get your answers by asking now.