QuickBooks 2012 Invoice problem.?

I had a customer who deserved a credit for a over charge. I followed the steps to give them the credit. Everything seemed to work until I printed the invoice and the credited amount did not show on the invoice but it did on the job.

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Thanks,
Rick
Update: I did as you advised and the credit shows on the invoice. But if you print the invoice the credit does not show. It shows the original charge.

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