what does it mean when all of the lights on my comcast cable box are lit up?

i have tried to unplug the box and leave it unplugged and when i plug it back in all of the lights are still lit up. i can not do anything with it. i cant even turn it off with my remote control.

1 Answer

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  • 9 years ago
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    It is stuck in a low level boot test procedure. For all practical purposes, it is probably beyond what you can do to it. Conatct the provider for a remedy.

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