I have an HP k80 printer. Just bought a brand new Dell Computer that runs Windows 7.?

Suddenly my printer won't scan anymore. Do I need an updated driver?

1 Answer

  • 9 years ago
    Favorite Answer

    All you have to do is reinstall the printer.. But before that just uninstall the printer completely from the pc.. Then unplug it from all connections.. Then power off the printer for 30 minutes.. It will reset the printer.. Then replug the printer.. and download the latest driver of the printer.. if it still dont work, then might be the scanner lamp CCFL is fused or faulty.. you need to get it replaced.. call the local service center store.. They will do it for a very nominal charges..

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