They will be interviewing you as a customer service representative or receptionist, I'd be willing to bet. You will need good people skills and basic computer skills with microsoft office programs. They will train you to do the job, but these skills will be mandatory.
You won't be able to wow these people, they don't want you for the shock factor. They want someone stable and cheap (CSR's don't make what licensed producers make). You will be able to work your way up within the agency most definitely, I would make sure to ask about that during the interview.
Questions to ask:
1. Would you pay for licensing classes? Obviously, you wouldn't want to commit the resources off the bat, but after a year of employment, would you be willing at that point?
2. Opportunity for advancement; will I be able to move up from my entry position?
Good luck, insurance is a good field.