I think that several of the people answering on here make very good points, be cautious.
I think once you have personal experience of a site then you can feel a lot more confident, but until then it feels like a leap of faith. Your wedding dress is SUCH an important item for you that of course you don't want to take risks with it and be disappointed.
That said, I would say that getting your wedding dress online (it's going to be from China) CAN be a great way to save money and despite what some people say the quality can be very good. After all, the majority of the dresses that you'd buy in the States are made in China anyway, but the difference is that you buy from a store with all its related benefits.
I haven't bought a wedding gown online, but have bought BM dresses and other dresses and I have some tips:
Use PayPal or a credit card to pay, as then you will have some protection if things go wrong as these companies will more often than not rule in favor of the buyer, not the vendor.
Speak to the company you're planning on buying from beforehand. Do they reply? Do they speak good English? Are they clear on the process?
Does the site have good pictures and information?
Do they speak actively on Facebook and other social media channels? Is there evidence here of happy or angry customers? Check out what customers are saying - if too many have problems then this could be indicative that you shouldn't buy from these guys.
Are there any reviews online of this site? You may think that many good reviews mean that a site is excellent, but in fact many less reputable Chinese sites will fake reviews and give themselves 5 stars for everything, so bear this in mind. It's realistic to expect some issues for ANY company, but rather than dwelling on poor reviews it's important to see HOW the company dealt with the issues (if they did at all). After all, if there is an issue, but the company try hard to help and solve it then I would say that this makes them look far more reputable in my opinion.
Order custom size if you can, as I'm not certain if every site has the same 'standard' sizes which can be confusing. I do like the idea of ordering a size bigger, that someone else said, as taking in a dress is a pretty easy and cheap service and can be done quickly at home.
I see so many enraged brides online who are furious that they ordered a dress from China and it came and wasn't a perfect fit. I know that being a bride is stressful and that small issues can seem bigger, but in fact in some ways I think expectations need to be lower, as after all they are saving a LOT of money over buying from a bridal store in the States. If the dress needs to be taken in a little which only costs a few dollars then is this such a massive deal? (I think some sites will pay for your alterations too if you send them the invoice)
When I bought dresses online I asked the site I bought from, outerinner, to send me a picture of the dress when it was ready, but before it was shipped. They did, so at least I was able to check the color and quality of the dress visually before I actually received it.
If the site doesn't have many pictures of the dress online then ask them to send you some pictures by email so you can see the dress in more detail BEFORE you buy.
My opinion is this:
If you have the cash and can't accept or don't have the time for ANY issues then go to a bridal store in town.
If you want to save money and have the time to wait for delivery AND you're happy with the site (as you've done your research) then I say give a site a try.
I referenced a site that I have bought dresses from before called outerinner, they were helpful and the quality was good considering the price, but I haven't bought a wedding gown from here tbh: http://www.outerinner.com/
· 8 years ago