xela asked in Computers & InternetSoftware · 8 years ago

how I fix trouble blue screen in windows 7?

3 Answers

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  • 8 years ago
    Best Answer

    A) Start the computer in the Safe Mode and check if you are getting the error. If you are able to get into safe mode, try a system restore.

    Safe mode is useful for troubleshooting problems with programs and drivers that might not start correctly, or that might prevent Windows from starting correctly. If a problem does not reappear when you start in safe mode, you can eliminate the default settings and basic device drivers as possible causes. If a recently installed program, device, or driver prevents Windows from running correctly, you can start your computer in safe mode and then remove the program that is causing the problem.

    To start in Safe Mode so the following steps:

    1. Remove all floppy disks, CDs, and DVDs from your computer, and then restart your computer.

    Click the Start button, click the arrow next to the Lock button, and then click Restart.

    2. Do one of the following:

    • If your computer has a single operating system installed, keep tapping the F8 key as your computer restarts. You need to tap F8 before the Windows logo appears. If the Windows logo appears, you will need to try again by waiting until the Windows logon prompt appears, and then shutting down and restarting your computer.

    • If your computer has more than one operating system, use the arrow keys to highlight the operating system you want to start in safe mode, and then press F8.

    3. On the Advanced Boot Options screen, use the arrow keys to highlight the safe mode option you want, and then press ENTER. For more information about options, see Advanced startup options (including safe mode).

    4. Log on to your computer with a user account that has administrator rights.

    When your computer is in safe mode, you'll see the words Safe Mode in the corners of the display. To exit safe mode, restart your computer and let Windows start normally.

    Check http://windowshelp.microsoft.com/Windows/en-US/hel... “Start your computer in safe mode”.

    System Restore

    To restore the operating system to an earlier point in time, follow these steps:

    1. Click Start, type system restore in the Start Search box, and then click System Restore in the Programs list. If you are prompted for an administrator password or confirmation, type your password or click Continue.

    2. In the System Restore dialog box, click Choose a different restore point, and then click Next.

    3. In the list of restore points, click a restore point that was created before you began to experience the issue, and then click Next.

    4. Click Finish.

    5. The computer restarts, and the system files and settings are returned to the state that they were in at the time that the restore point was created.

    Check the link “What is system Restore” http://windowshelp.microsoft.com/Windows/en-US/Hel...

    B) If that does not help, try this

    Use Last known good Configuration to restore the computer.

    It's a Windows startup option that uses the most recent system settings that worked correctly.

    Follow these steps:

    1. Remove all floppy disks, CDs, and DVDs from your computer, and then restart your computer.

    Click the Start button, click the arrow next to the Lock button, and then click Restart.

    2. Do one of the following:

    • If your computer has a single operating system installed, Keep tapping F8 key as your computer restarts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you will need to try again by waiting until the Windows logon prompt appears, and then shutting down and restarting your computer.

    • If your computer has more than one operating system, use the arrow keys to highlight the operating system you want to start, and then press F8.

    3. On the Advanced Boot Options screen, use the arrow keys to highlight Last Known Good Configuration, and then press ENTER.

    4. If your computer has more than one operating system installed, use the arrow keys to highlight the operating system that you want to start by using Last Known Good Configuration, and then press ENTER. Windows will then resume starting normally.

    Check the link “Using Last Known good Configuration” http://windowshelp.microsoft.com/Windows/en-US/hel...

    All the best!

    **E**

  • Anonymous
    8 years ago

    We need more info, when does it occur, how? What does it say?

    Most blue screens can be fixed by updating your drivers though. Maybe give it a try?

  • 8 years ago

    a blue screen usually means a virus called "blue death virus" one of the most excruciating viruses that accumulates corrupted data, that will discoordinate ur hard drive, the best choice u can choose is too get it fixed by professionals

    Source(s): at your service
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