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Why is my computer doing this? Can't search for ANYTHING?

I believe my computer may have gotten some sort of virus. I had Microsoft Security Essentials and today bought Mcafee. Yesterday it said there were three severe threats to the computer, one was a Trojan Downloader. I had them removed but the Trojan Downloader has come back at least 3 times. The problem I am having is every single time I go to Google, Bing, ANY search engine and try to search for anything it redirects me to some crap like this "search" website

http://scour.com/search/web/classroom%20management...

In case you don't want to click on it it pretty much is not the site I click on once I do my google search but instead says something like "redirect search results" and then gives me a ton of other websites to pick from and also at the top it gives some bogus definition for the topic I was searching for?!? What do I need to do here?

My computer is an Acer Aspire with 8400 AMD Phenom and Windows Vista Home 2007

Thanks

3 Answers

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  • Tamim
    Lv 7
    9 years ago
    Favorite Answer

    Possibly malware activity. You need to perform a Boot scan. To detect and remove this threat and other malicious software that may be installed in your computer follow the steps carefully.

    +First download the latest versions of the following on +another, clean machine+ and burn to CD or copy to a USB memory stick+

    Malwarebytes: http://www.malwarebytes.org/mbam.php

    ComboFix http://download.bleepingcomputer.com/sUBs/ComboFix...

    FixNCR.reg http://download.bleepingcomputer.com/reg/FixNCR.re...

    RKill http://www.bleepingcomputer.com/download/anti-viru... this page has a variety of different filenames to download to fool the virus, which will try to block RKill from running. Remember the filename of the version you downloaded.

    CCleaner (cleans out caches) http://www.ccleaner.com

    Avast! 4 Home: http://www.avast.com/eng/download-avast-home.html

    Download these to your desktop and before running them, then change the names of the malwarebyte and combofix files to

    Malwarebytes: mblah.scr

    ComboFix: comfix.exe

    Follow these steps in order Don't skip ahead.

    Now, start the machine in Safe Mode with networking (hit the F8 function key as the machine boots up, and choose Safe mode)

    Turn off System Restore on your machine, but only until you get this fixed - many of these trojans get copied into the System Restore files, which anti-virus programs aren't allowed to touch and the viruses could reinstall themselves from there. My Computer > Properties > System Restore.

    The malware actively blocks programs and tools, so before you can start cleaning, you need to get the malware entries out of the registry, and stop the malware's current processes from running.

    Double-click FixNCR.reg to run it to clean the registry

    Now double click the RKill file (whatever name you downloaded it as) to run it. Wait for it, it could take a while. If the fake antivirus program throws a warning on the screen and blocks RKill, leave the warning up on the screen and run RKill again.

    Do not reboot your computer If you reboot it will just load the malware in again.

    Then run CCleaner (it'll make scanning faster because it will delete a bunch of temp files and save you from having to scan those.) If the virus blocks CCleaner from running, proceed to the next step.

    Then run Malwarebytes (mblah), and clean everything it says.

    Then run ComboFix (comfix), and clean everything it says. If it tells you to reboot your machine during the process, do so immediately.

    Then install and run Avast - tell Avast to do a boot-scan - click on "schedule boot-scan" - and restart the computer

    Let it start and do the Avast boot scan

    Then turn System Restore back on.

    Now install the antivirus program of your choice to do continuous scanning, and make sure you keep it up to date.

    Always keep your Windows, web browser and Java software up to date - frequent patches are released to plug security holes.

    http://www.pcworld.com/article/149298/10_quick_fix...

    Hope This Helps!

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  • Louise
    Lv 4
    4 years ago

    Clean it up first. Delete unwanted programs, clear off all the cookies and other files in the temorary folders that you don't need, defrag the hard drive. Many warnings say memory when they mean storage space. A 1 year old computer shouldn't have serious lack of memory problems, but lack of hard drive space is quite possible. Next, if that doesn't help, maybe it really means memory. Bring up task manager and check which programs are using the most CPU power. Usually they also use the most memory. Some of them are pure bloatware memory hogs. Some of them are necessary, some aren't. Find out which, and replace the ones that are using more resources than they're worth, if it's possible (operating system programs fall into the not possible category). Good luck!

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  • 9 years ago

    i recommend download malwarebytes update it and do a full system scan

    i have a feeling it will get fixed

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