Jami asked in Computers & InternetSecurity · 9 years ago

Please help me get rid of my spyware?

Or...whatever it is. I downloaded a music file sharing program awhile ago and it for some reason stopped working and I couldn't lose all the music thats already on my ipod by deleting it so I tried to find another fast-speed, reliable file-sharing program and had to go through a few before finding one that worked. Well first I tried blubster which I think is the cause of my problems now...it was slow and unreliable so I went through my program list and uninstalled it. But its STILL on my computer monitor everytime I start up it loads and takes forever...I already went and un-hid my files and I can't find any way to get rid of it. Well after that I downloaded bearshare and it worked fast, only more than half of what I downloaded was crap and not the original music but I got my share out of it so I'm not complaining. But SOMETHING is killing my computer. And I have a step dad that will flip if he decides to use it and its running slow like it has been, plus I'm getting pop-ups out the *** for datebook and "find your crush" bs and other things I already tried to find away to get rid of my problems so I got rid of all of our toolbars and just placed the google tool bar under my address bar because I read that its supposed to block most pop-ups. But I'm still getting them and I seem to be getting more everyday so I think theres still some form of spyware/adware on my computer. I currently have Ares Ultra, Bearshare and iTunes installed, but at one point I know my brother had limewire and I guess blubster is still there somewhere. I think all limewire files are completely gone because nothing pops up and its not in my programs list but theres still like a folder of it somewhere in my files. I also figured since my computer was running a lot slower that I'd look for other things they may have had that weren't necessary so I looked up PC power speed and everything I read said it just pops up out of no where and it probably shouldn't be trusted..and neither my mom nor step dad is computer intelligent enough in the least to download any programs of their own without help...so I uninstalled that. And then I got rid of Microsoft Silverlight or something like that ..I figured It wasn't doing them/me any use of good but I really have no idea what it was for, guess I should've read up on that too. But I have to do SOMETHING to get this taken care of. So any help would be great. Thanks!

Update:

By the byyyy...I really do not care about their "royalties" were all poor and if we had the money to pay for them then nobody would let us even pirate them to begin with. So if all you're going to do is criticize me for not thinking of the poor muscians think agian, while they are off -most of them not all- on tour doing drugs, living it up, I think they can afford for me to NOT pay .99 a song while they made it big on millions already. What a joke. Thats all its about make the poor poorer and the rich richer, I work hard for what little money I have, and I don't have the talent to be a musician. They, like actors have to have a passion that exhausts them to a point where they "live hard, die young" but in reality, they got lucky. So you can take that money and shove it where the sun don't shine. thanks a bunch :) Don't comment if it doesn't help me. Cause I could care less.

8 Answers

Relevance
  • 9 years ago
    Best Answer

    ►►►Basic Virus/Malware Removal Guide◄◄◄

    ►STEP #1.

    Download ATF For cleaning of Temp Files & the Java cache

    http://www.atribune.org/index.php?option=com_conte...

    See Screenshots--http://vmsar.wordpress.com/2010/06/26/2010/02/16/a...

    ►STEP #2.

    Now you should download Malwarebytes’ Anti-Malware, or Mbam

    http://www.malwarebytes.org/

    # Double-click mbam-setup.exe and follow the prompts to install the program.

    # At the end, be sure a checkmark is placed next to the following:

    * Update Malwarebytes’ Anti-Malware

    * Launch Malwarebytes’ Anti-Malware

    # Then click ►Finish◄.

    # If an update is found, it will download and install the latest version.

    # Once the program has loaded, select ►Perform quick scan◄, then click ►Scan◄.

    # When the scan is complete, click ►OK◄, then ►Show Results◄ to view the results.

    # Be sure that everything is checked, and click ►Remove Selected◄.

    # If it asks for a Restart ►►►DO SO, Very Important◄◄◄

    ►►►Malwarebytes’ Tutorial◄◄◄

    http://vmsar.wordpress.com/2010/02/12/malwarebytes...

    ►►►Malwarebytes’ Video Tutorials◄◄◄

    http://www.youtube.com/user/Malwarebytes?feature=m...

    ►►►For those having trouble running Malwarebytes Anti-Malware◄◄◄

    http://www.bleepingcomputer.com/forums/topic267354...

    ►STEP #3.

    Now you should download SUPERAntiSpyware

    http://www.superantispyware.com/

    SUPERAntiSpyware Tutorial

    http://www.bleepingcomputer.com/virus-removal/how-...

    ►STEP #4.

    ESET Online Scanner for a Good clean-up scan

    http://www.eset.com/us/online-scanner

    ►STEP#5.

    Ccleaner for a good clean-up

    http://www.piriform.com/ccleaner/builds

    ►STEP#6.

    Last Step as System Restore is NOT to be used as a virus removal

    System Restore OFF>Restart PC>Turn System Restore on>Create New Restore Point

    NOTE:Only done when computer is in fact clean

    NOTE:You can't post logs on YA, not enough space to do so-log will be incomplete

    Source(s): A great tool that can be used to scan your computer for outdated and vulnerable programs is the to your computer. A great tool that can be used to scan your computer for outdated and vulnerable programs is the free Secunia Online Software Inspector program http://secunia.com/vulnerability_scanning/online/ When you scan your computer with this program it will display a report showing all programs and Windows updates that should be installed in order to fix security holes and vulnerabilities. It is advised that all users scan their computer with this program in order to prevent your computer from being infected again after you clean it. How to detect vulnerable and out-dated programs using Secunia Personal Software Inspector http://www.bleepingcomputer.com/tutorials/tutorial... VMSAR http://vmsar.wordpress.com/category/home/ "Just a Pebble in the Stream"
  • 3 years ago

    2

    Source(s): #1 Antivirus For PC : http://MoveAntiVirus.com/?imBM
  • 9 years ago

    Go to this website www.download.com then in the top right is a search bar type in malwarebytes and then hit enter a bunch of stuff will come up in a list the one with a red box with a funky looking M in the middle that has a name malwarebytes anti malware is the one you want

    Download it then update it and run it it may take a while to finish but it will track Down all the spyware on your computer and then help you remove it

    After your done with that in the malwarebytes program there is a spot that says tools or extras click it there should be a spot in there that says file assasign click it and open it then click c drive and then program files when your in the program. Files look for the name of the program you want to delete and then right click the file and then click delete

    That should help get rid of the problem

    Source(s): Good luck had this problem before
  • Sarah
    Lv 4
    4 years ago

    It all depends on whether you want to eventually pay money for an Anti-spyware program or not. If not then the free version of Ad-Aware(it also has paid versions but as far as I know they offer no trials for these) , Spybot - Search & Destroy as well as Windows Defender are all viable options. If you are there's Trend Micro Anti-Spyware, AVG Anti-Spyware and Spy Sweeper(each of these has time limited trials so you can check out the programs before buying them and all actually remove any found malware even in the trial version. I strongly recommend using at least 2 of these programs because the other may pick up things the other doesn't, especially with free versions.

  • How do you think about the answers? You can sign in to vote the answer.
  • 9 years ago

    Wow, what a mess. Okay, first thing first.. go to Start (windows logo): then hit run. Type in msconfig and then hit enter(return). You'll see a window pop up. Click on (Normal Startup), then hit Ok. Click yes when it asks you to restart. When your computer boots up, install hijackthis from here http://free.antivirus.com/hijackthis/ and run a scan. A full scan. This may take some time with your computer being in the condition that it is in. Save the log that it creates and send it to me (or post it on here). This log will show everything that is hidden on your computer and the community on here can see if there are indeed horrible viruses so we can help you further. Also, install Spybot and scan with that too.

    Install a program called Revouninstaller from here http://download.cnet.com/Revo-Uninstaller/3000-209... to uninstall Ares Ultra, Blubster, and limewire. This program removes all traces from your computer of that program. If you get a popup from a program that won't leave you alone, click on "hunter mode". It will make a crosshair that allows you to click on that popup and remove it completely. That should erase the traces in your registry and from your startup, so it's safe to go to Start, Run, msconfig again and click "Selective Startup" and hit ok.

    For future reference, search for that program on google and check if it's a virus before uninstalling it. Silverlight is a very great program for IE that shows more in depth visuals.Good luck with this!

    By the way, if you're looking for free music then try using iTunes. They have some free music available and the royalties are already paid. Every week they have new songs so listen to those songs instead. Try songbird. It's a browser like Firefox, but for legal music. Or get into di.fm, shoutcast, and pandora for free streaming music where ever you are. https://www.pandora.com/.

    (I've never heard of ATF before. That's a useful program! Wow. Nice. I also love using Secunia. Nice post. :]

  • Kyle
    Lv 6
    9 years ago

    You have a rootkit. You should stop illegally downloading music, it's immoral. Plus, there are other ways of obtaining it, try Youtube?

    ============EDIT============================

    Really? You're going to use that logic? That one person who pays 99 cent doesn't make a difference, it may be true, but keep in mind that you're not the only one torrenting music. Millions of people torrent and illegally download music, and that money adds up. Majority of the money goes to the managers and the record company, majority of the things, like tours, are paid for by the music company. Only the big stars get paid a lot of money. If it's a big star, it's not a problem, but if it's someone beginning their music career or someone just starting to get famous, that's wrong. I hope your problem never gets fixed and that you'll be forced to reformat your PC. Have a nice day.

  • Ed Fox
    Lv 7
    9 years ago

    Once you get your computer sorted out, you need to stop stealing music from the web.

    Limewire was shut down because the downloads were illegal. Anyone using such downloads is stealing (royalties) from the artist they claim to admire. I am amazed by the number of teens who seem to believe that music artists do what they do for fun and don;t actually want paying for their work.

    Legal download sites such as iTunes ensure the artists get their royalties. A legal site pays mandatory fees to Music Protection societies who then distribute payments to the artist.

    Free download - no mandatory fee being paid = download is illegal

  • 9 years ago

    Download Malware Bytes. That is what I use to remove viruses for other people that don't have Norton. It will take a while to run though. It has only failed me once, and then I went to http://www.techsupportforum.com. There will be a lot of posting since you will have to send them logs so they can tell you what to do.

    Source(s): Personal Experience and http://www.techsupportforum.com
Still have questions? Get your answers by asking now.