E mail will not respond....called FFC-1 Error code #17?

When trying to get e mail Launch error FFC-1 appears...also Error code #17...I have called tech support...they would be willing to help for $200 for two years...or $169 for one year...What is this? Why would I need to pay someone to just help me get to e mail? I have used Yahoo for years without a... show more When trying to get e mail Launch error FFC-1 appears...also Error code #17...I have called tech support...they would be willing to help for $200 for two years...or $169 for one year...What is this? Why would I need to pay someone to just help me get to e mail? I have used Yahoo for years without a problem....dougandbettyc@yahoo.com
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