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Kevo asked in Computers & InternetSecurity · 9 years ago

I have a virus, help?

I seem to have a virus and AVG cant find it, what do?

3 Answers

  • 9 years ago
    Best Answer

    ►►►Basic Virus/Malware Removal Guide◄◄◄

    ►STEP #1.

    Download ATF For cleaning of Temp Files & the Java cache

    See Screenshots--

    ►STEP #2.

    Now you should download Malwarebytes’ Anti-Malware, or Mbam

    # Double-click mbam-setup.exe and follow the prompts to install the program.

    # At the end, be sure a checkmark is placed next to the following:

    * Update Malwarebytes’ Anti-Malware

    * Launch Malwarebytes’ Anti-Malware

    # Then click ►Finish◄.

    # If an update is found, it will download and install the latest version.

    ISSUE: I need to get the latest database onto a computer that cannot access the Internet.

    SOLUTION: You can manually copy the database from a working computer using a flash drive or CD onto the infected PC. Their database file is stored in the following locations.

    ►Windows XP and 2000

    C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes’ Anti-Malware\rules.ref

    ►Windows Vista and Windows 7:

    C:\ProgramData\Malwarebytes\Malwarebytes’ Anti-Malware\rules.ref

    # Once the program has loaded, select ►Perform quick scan◄, then click ►Scan◄.

    # When the scan is complete, click ►OK◄, then ►Show Results◄ to view the results.

    # Be sure that everything is checked, and click ►Remove Selected◄.

    # If it asks for a Restart ►►►DO SO, Very Important◄◄◄

    ►►►Malwarebytes’ Tutorial◄◄◄

    Malwarebytes’ Video Tutorials

    ►►►For those having trouble running Malwarebytes Anti-Malware◄◄◄

    ►STEP #3.

    Now you should download SUPERAntiSpyware

    SUPERAntiSpyware Tutorial

    ►STEP #4.

    ESET Online Scanner for a Good clean-up scan


    Ccleaner for a good clean-up


    Last Step as System Restore is NOT to be used as a virus removal

    System Restore OFF>Restart PC>Turn System Restore on>Create New Restore Point

    NOTE:Only done when computer is in fact clean

    Source(s): A great tool that can be used to scan your computer for outdated and vulnerable programs is the to your computer. A great tool that can be used to scan your computer for outdated and vulnerable programs is the free Secunia Online Software Inspector program When you scan your computer with this program it will display a report showing all programs and Windows updates that should be installed in order to fix security holes and vulnerabilities. It is advised that all users scan their computer with this program in order to prevent your computer from being infected again after you clean it. How to detect vulnerable and out-dated programs using Secunia Personal Software Inspector VMSAR "Just a Pebble in the Stream"
  • 9 years ago

    get malwarebytes from

    download the free version.

    install it, run a scan and view infections. and hit remove.

    you probably have a malware and avg isnt good with that stuff.

  • 9 years ago

    Get a mac!

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