Removing Multiple Infections and Trojans, and will it get worse?

My computer has a nasty infection/s called Trojan Agent_r.XJ. It's screwing with my W32 Processes and AVG keeps popping out the same infection warning, yet it can't do anything about it. Malwarebystes can't find anything, AVG can't remove what it finds, TDSSKiller won't run, ComboFix won't run while I have AVG installed, and System Restore won't run.

Is there a way to rid my computer of this annoying crap or is it best that I just dump 40-60 bucks at my local Tech store to get it fixed?

I would also like to know what other symptoms I may start seeing if I leave it as is. The only symptoms I have atm are annoying AVG alerts and every time I boot my computer, I get something like "Explorer.exe ran into an error and cannot run, send error report etc.".

3 Answers

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  • 9 years ago
    Favorite Answer

    Save yourself the money and check it for free

    Basic Virus/Malware Removal Guide

    Download ATF For cleaning of Temp Files & the Java cache

    http://www.atribune.org/index.php?option=com_conte...

    See Screenshots--http://vmsar.wordpress.com/2010/06/26/2010/02/16/a...

    Now you should download Malwarebytes’ Anti-Malware, or Mbam

    http://www.malwarebytes.org/

    # Double-click mbam-setup.exe and follow the prompts to install the program.

    # At the end, be sure a checkmark is placed next to the following:

    * Update Malwarebytes’ Anti-Malware

    * Launch Malwarebytes’ Anti-Malware

    # Then click Finish.

    # If an update is found, it will download and install the latest version.

    # Once the program has loaded, select Perform quick scan, then click Scan.

    # When the scan is complete, click OK, then Show Results to view the results.

    # Be sure that everything is checked, and click Remove Selected.

    # If it asks for a Restart DO SO, Very Important

    ►►►Malwarebytes’ Tutorial◄◄◄

    http://vmsar.wordpress.com/2010/02/12/malwarebytes...

    Malwarebytes’ Video Tutorials

    http://www.youtube.com/user/Malwarebytes?feature=m...

    ►►►For those having trouble running Malwarebytes Anti-Malware◄◄◄

    http://www.bleepingcomputer.com/forums/topic267354...

    Now you should download SUPERAntiSpyware

    http://www.superantispyware.com/

    SUPERAntiSpyware Tutorial

    http://www.bleepingcomputer.com/virus-removal/how-...

    ESET Online Scanner for a Good clean-up scan

    http://www.eset.com/us/online-scanner

    Ccleaner for a good clean-up

    http://www.piriform.com/ccleaner/builds

    Last Step as System Restore is NOT to be used as a virus removal

    System Restore OFF>Restart PC>Turn System Restore on>Create New Restore Point

    NOTE:Only done when computer is in fact clean

    Source(s): A great tool that can be used to scan your computer for outdated and vulnerable programs is the to your computer. A great tool that can be used to scan your computer for outdated and vulnerable programs is the free Secunia Online Software Inspector program http://secunia.com/vulnerability_scanning/online/ When you scan your computer with this program it will display a report showing all programs and Windows updates that should be installed in order to fix security holes and vulnerabilities. It is advised that all users scan their computer with this program in order to prevent your computer from being infected again after you clean it. How to detect vulnerable and out-dated programs using Secunia Personal Software Inspector http://www.bleepingcomputer.com/tutorials/tutorial... VMSAR http://vmsar.wordpress.com/category/home/ "Just a Pebble in the Stream"
  • JBere
    Lv 6
    9 years ago

    Run TDSSKiller and MalwareBytes in Safe Mode. The trojan is interfering with them. You will also need to update them both while in Safe Mode, so be sure to allow Networking.

    Also, fix it ASAP. The trojan may not appear to be doing much, but it can download a much nastier rootkit which could take control of your computer. None of your personal information will be safe, and your computer will be a zombie for a botnet somewhere.

    Edit: Bleepingcomputer has a solution for this trojan which, unusually, doesn't use MalwareBytes or TDSSKiller. Instead you need to use ATFcleaner and SuperAntiSpyware. Both are trustworthy.

  • 9 years ago

    Go To:

    http://support.kaspersky.com/downloads/utils/tdssk... ( Find Information at section A)

    Run the scan, let it restart, and it's done... that easy

    If this didn't work then I don't know what to tell you except go to the store and pay about $30 o get it fixed or pay $2 to get a restore CD

    Section A:

    What you are downloading is a mini program by kaspersky. Kaspersky is by far one of the greatest virus protection you can get.

    The program is less than 2MB

    The program is free

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