I got a virus on my computer and i want to save all my files but how?

I have two profiles on my pc. one of them is really infected, as soon as i login, a window pops up saying it wants to find and fix problems and i try it and it fails, meanwhile my whole screen turn black. and my other profile everything works fine. but here's my problem, i want to take it to a shop so they can fix it, but i dont want to lose anything of my music,videos, and pictures. how can i save my files before i take it to the shop and before the virus spreads to my other profile? my main thing is to save all my music and videos and pictures before i go fix the computer.. please help. and thank you.

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