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CAREER SUMMARY:

To find a position with a growing organization where my accounting skills and collection experience can be used in the environment.

SKILLS

Type 68 WPH

Data Entry 11,354 KPH

MS Word

Excel

PowerPoint

Access

Outlook

Macintosh Works

Quick Books

SAP

Great Plains

Oracle

Lawson

Lotus Notes

Filemaker Pro

MAS 500

AS400

PeopleSoft

Sales Force

Spreadsheet Reports

EXPERIENCE

01/10 – Current –Volt Workforce Solutions, San Diego, CA

Assistant Admin 1/ A/R Clerk – (Temporary Staffing Agency)

• Work for Cricket Communications Headquarters in regards to low-income customers

• Compile, sort and verify the accuracy of data before it is entered

• Once completed, I input all the customers’ information in cricket SpringCM systems

• Request the customers to resubmit their applications due to insufficient documentation

• Helped out the A/R department as a floater while doing billing, collecting, and check deposits.

07/09 – 09/09 – Airgas West Inc., San Diego, CA

Collection Specialists/Accounts Receivable

• Made outbound collection calls, obtain, document and follow up on payment issues

• Identified non-payment issues and address them according to policy

• Processed payment on accounts for credit card payments

• Negotiate payment arrangements for delinquent accounts

• Review collection notices monthly and performed write-off request

• Talked with sales people regarding their customers delinquency

• Sent out 5 day demand letter, and recommend collection action

• Worked with sales people for approval on releases for orders

• Monitor accounts receivable ledger

09/08 – 07/09 – Contract Assignments through Ajilon Finance, San Diego, CA

Accounts Receivable Specialist

• While working on an assignment for Pasha Automotive I did the billing, inbound and outbound collection calls while working on Great Plains

• Collected A/R through collection calls and correspondence

• Research and document problems and proposed solutions

• Regularly evaluated customer financial data and payment history

• Worked at a big call center at HD Supply using SAP while inputting data entry.

03/08 – 08/08 – National Pen Incorporation/Hire Factor, San Diego, CA

Accounts Receivable Clerk – (Contract Assignment)

• Record payments to the customers accounts and maintained A/R records

• Manually posts checks into Oracle system

• Researches only checks that do not provide account or invoice numbers

• Meets minimum requirement of 50 receipts processed per hour

• Made sure that the unapplied payments were applied to the open invoices

• Charged customer credit cards and processed refunds

• Updated the backlog spreadsheets in excel

01/07 – 1/08 – General Head Insurance Agency, Inc., San Diego, CA

Accounts Receivable Clerk – (Contract Assignment)

• Prepare check payments for deposits

• Post check and credit card payment in QuickBooks

• Fax credit card receipts to customers and filed customer payments

• Researched A/R issues while making collection calls on late customers

07/04 – 12/06 – NEXCOM West Coast, National City, CA

A/R Customer Service – (Government Corporate Accounting)

• Responsible for collecting on past due freight claims

• Ensure my aging report did not go over 60-120 days past due

• Reconcile reports to figure out customer issues

• Input cash application to the customer account

• Monitored claim and payment deadlines to ensure all deadlines are met

• Entered in sales orders and then billed what was shipped at the end of the day

• Sent out 30 to 40 invoices per day

• After invoices were billed and reviewed, they were ailed to the customer and filed away

03/97 – 5/04 – Metabolife Incorporated, San Diego, CA

Customer Care Specialists

• Entrusted with the most complex customer service issues as a result of exceptional ability

• Worked inbound call center assisting customers with weight loss products

• Resolved customers complaints, with issues on their shipment order

• Negotiated and processed 50 business customers orders per day

• Proofread and edited correspondence and reports

EDUCATION

• 01/11 – Current – Miramar College SD, CA (Pursing A.S. degree)

• Major: Accounting

• Minor: Business Administrative

1 Answer

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  • Anonymous
    9 years ago
    Favorite Answer

    I think it looks great. Just don't forget references. Good luck

    • Commenter avatarLogin to reply the answers
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